Privacy Policy

Last Updated: October 27, 2026

1. Introduction

Welcome to NVEL (https://nveltech.com/).

NVEL provides automotive LED lighting products, OEM/ODM manufacturing solutions, and related technical and business services to customers worldwide.

We respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact our team, or submit business inquiries.

By using our website, you can learn about our privacy practices as described below. Where applicable law requires consent for particular processing activities, we will obtain that consent separately.

2. Who We Are

NVEL is an automotive lighting brand serving distributors, wholesalers, importers, OEM/ODM customers, and other business partners.

Website: https://nveltech.com/

Operating company: [Insert registered legal company name]

Location: Guangzhou, Guangdong, China

Email: info@nveltech.com

Telephone: +86 20 3770 5050

For privacy-related requests, please contact us using the email address above.

3. Information We Collect

We may collect the following categories of information.

3.1 Information You Provide

When you complete a contact or quotation request form, you may provide:

  • Your name
  • Company name
  • Business email address
  • Telephone or WhatsApp number
  • Country or region
  • Products or services of interest
  • OEM/ODM project details
  • Order requirements and quantities
  • Other information included in your inquiry

We use this information primarily to respond to your requests and communicate with you regarding potential business cooperation.

3.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device and operating system information
  • Pages visited and request timestamps
  • Referring website addresses
  • Website performance and diagnostic information

Such information may be processed through web server logs, security systems, cookies, or other technologies actually enabled on our website.

4. How We Use Your Information

We may use personal information for the following purposes:

Responding to Business Inquiries

To answer questions about automotive LED lighting products, provide quotations, discuss OEM/ODM requirements, and communicate about potential orders.

Customer and Business Communication

To manage ongoing business correspondence, technical requests, product specifications, samples, and commercial cooperation.

Website Operation and Improvement

To maintain website functionality, troubleshoot technical issues, improve usability, and evaluate website performance.

Website Security

To detect suspicious activity, prevent unauthorized access, and protect our website and business information.

Legal and Administrative Requirements

To comply with applicable laws, respond to lawful requests, and maintain records where required.

We will not use personal information for unrelated purposes without an appropriate legal basis or additional notice where required.

5. Legal Bases for Processing

Where applicable data protection laws, including the EU or UK GDPR, apply, our legal bases for processing may include:

  • Legitimate interests: Responding to relevant business inquiries, operating our website securely, and maintaining business relationships, provided those interests are not overridden by applicable individual rights.
  • Contractual necessity: Taking steps requested before entering into a business contract or performing an existing contract.
  • Legal obligations: Complying with applicable legal and regulatory requirements.
  • Consent: Where legally required, including certain optional cookies, marketing communications, or other consent-based activities.

The applicable legal basis depends on the specific processing activity and circumstances.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, security, and user experience.

These technologies may include:

  • Essential cookies required for website operation
  • Functional cookies that support user preferences
  • Security-related cookies
  • Analytics cookies, where analytics services are enabled

Some cookies may be set by third-party services integrated into the website.

Where applicable law requires consent for non-essential cookies, such cookies should be used only after the required consent has been obtained.

You can also manage or delete cookies through your browser settings.

Site-specific disclosure: [Confirm the analytics, advertising, embedded-media and consent-management services actually used, and describe them here before publication.]

7. How We Share Information

We may share personal information with authorized service providers when reasonably necessary to operate our website and respond to business requests.

These may include:

  • Website hosting and infrastructure providers
  • Contact form and email delivery service providers
  • Website security and technical support providers
  • Analytics providers, if enabled
  • Other business service providers involved in fulfilling a specific customer request

We may also disclose information when required by applicable law or a valid legal process.

Where required, we take appropriate steps to ensure service providers handle personal information securely and only for authorized purposes.

Site-specific disclosure: [Confirm whether any personal information is sold, shared for targeted advertising, or otherwise disclosed in ways requiring additional privacy notices or opt-out mechanisms.]

8. International Data Transfers

NVEL serves customers and business partners internationally.

Depending on the location of our operations and service providers, personal information may be processed in countries other than the country in which it was originally collected.

Where applicable data protection laws require specific safeguards for international transfers, we will address those requirements and provide relevant information about the applicable safeguards.

Site-specific disclosure: [Confirm the actual storage and processing locations and any legally required international-transfer safeguards.]

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining relevant business records, resolving disputes, and complying with applicable legal obligations.

Retention periods may depend on the type of information, the status of a business relationship, operational requirements, and applicable law.

Information that is no longer required will be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

Site-specific disclosure: [Insert verified retention periods or more specific retention criteria for inquiries, email correspondence, server logs, and analytics information.]

10. Information Security

We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, and loss.

These measures may include access controls, secure communication technologies, website security monitoring, and appropriate administrative procedures.

However, no method of transmitting information over the internet or storing it electronically can guarantee absolute security.

11. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have rights to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request restriction of certain processing activities
  • Object to particular processing activities
  • Request data portability where applicable
  • Withdraw consent when processing is based on consent

You may also have the right to lodge a complaint with a relevant data protection authority.

Certain legal exceptions and verification requirements may apply.

To submit a privacy-related request, contact:

info@nveltech.com

We will review and respond to requests in accordance with applicable legal requirements.

12. Third-Party Websites and Services

Our website may contain links to external websites, social media platforms, or other third-party services.

These external services operate under their own privacy policies and practices.

We encourage visitors to review the privacy notices of third-party websites before providing personal information.

13. Children’s Privacy

Our website is intended primarily for business and professional audiences.

We do not intentionally design our services to collect personal information from children.

If you believe a child has submitted personal information through our website, please contact us so that we can review the situation and take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business activities, website technologies, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

Where applicable law requires additional notice or consent, we will take the required steps.

15. Contact Us

If you have questions about this Privacy Policy or how NVEL handles personal information, please contact us.

NVEL

Website: https://nveltech.com/

Email: info@nveltech.com

Telephone: +86 20 3770 5050

Location: Guangzhou, Guangdong, China

We welcome privacy-related questions and will respond in accordance with applicable requirements.